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Help

Support

Need help with ASH? Here's how to get in touch.

GitHub

Email

Prefer email? We have dedicated addresses for different types of inquiries.

Address Use For
support@ashprotocol.app General questions, setup help, non-technical inquiries
security@ashprotocol.app Security vulnerabilities (private disclosure only)
legal@ashprotocol.app Legal inquiries, privacy questions

Security Vulnerabilities

Responsible Disclosure

If you discover a security vulnerability, please do NOT open a public GitHub issue.

Instead, email security@ashprotocol.app with details. We take security seriously and will respond promptly.

Before You Contact Us

To help us help you faster, please include:

  • What you were trying to do - The action or goal
  • What happened instead - The unexpected behavior or error
  • Device and OS version - e.g., iPhone 15 Pro, iOS 17.2
  • Steps to reproduce - How can we recreate the issue?

For security details, see Security. For technical specifications, see the Whitepaper.